Roadmap & Releases

Our product roadmap is implemented via our release schedule, and following approval by our change board.

Release Schedule

We operate on a 3-weekly sprint cycle and releases are staggered as follows:

  • Exchange is released on a Thursday (there is usually zero downtime)
  • Portal test environments (sandpit, staging) are released the following Monday (PM)
  • Portal Production (live) environment is released the Monday after (end of day)
    • this provides 1 week for UAT activities
    • this is the date quoted in the release notes

The sprint and release cycles can be seen here for:

Exchange Portal


Note: the Portal environments are upgraded at the following times and users will experience downtime for the duration;

Sandpit:                12:00 – 13:30 – this is the initial TEST system
Staging:                15:00 – 16:30 – this is the secondary TEST system
Production:         17:00 – 18:30 – this is the LIVE system and downtime will impact impact ALL end users

View Roadmap  Note: You can click on the bars in the roadmap to view more information on each initiative.

Release Notes

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