Innovation
Our Principles
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Align to national NHS
We will align our product strategy to national NHS policy, directives and funding models
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Provide a safe environment
We will provide a safe, reliable and supported environment in line with clinical safety, information governance and cyber security best practices
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Product development
Collaborative tooling allows users to voice their thoughts on our ideas portal and see them transition through an agile development process through to our published roadmaps
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Support local ICS delivery
Regional conversations ensure our roadmaps support each ICS to deliver benefits to their organisations and citizens, based on their local priorities
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Support interoperability
We will support interoperability with a vendor neutral approach to open standards and a federated data model which separates the user interface from the data
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User-centric design
All developments are based on what we learn from our Discovery activities. This enables a truly user-centric approach aligned to NHS Digital Design Principles
Our approach
In line with our core principles, we take a user-centric approach to building products. Design thinking enables us to fully understand the problem before building the solution, and the process ensures we constantly test our assumptions and validate our thinking with end users.
Understand
Explore
Execute
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Empathise
Define
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Ideate
Prototype
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Test
Implement